Three Software’s Stephen Morelli reveals six top tips for kick-starting your business in 2022…
During the pandemic, the look and feel of our stores didn’t seem like a priority, but first impressions last. Let’s get the window re-merchandised and fascia tidied to make the most of our brand.
Focus on online
Digital presentation is just as important and should be updated on a regular basis. If you don’t have a website yet, think about investing in an integrated Omni-Channel EPoS system.
Get stock correct once Christmas has finished by conducting a stock check and getting your system up to date. This will help with forward ordering, stock management and even your accounts.
Loyalty and customer tracking
Get your customers’ details onto your EPoS, offer them a loyalty card or send them an e-receipt. These are all features of a great EPoS solution which will increase customer service, generate customer satisfaction and encourage loyalty.
Gift vouchers and cards
A great EPoS system will manage the sale and redemption of vouchers or cards, which are extremely popular gifts at any time of the year.
We know returns are a pain – especially in the new year. A great fashion EPoS system can transform this into a positive, stress-free transaction allowing you to simply scan the receipt, process an exchange or issue a credit note.
Stephen Morelli is a director at Three Software and has more than 25 years’ experience in fashion retail and EPoS software.
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