e-Tailing Summit

Online sales for non-food products grew in April, bringing some good news to retailers who are seeing a general slowing of growth across the board.

Industry nose-tappers remain positive that a corner has been turned, but highlight that retailers must continue to invest in the customer experience to attract customers – and keep them.

And that’s where the eTailing Summit comes in. This unique one-day event is designed to provide senior eCommerce professionals with the opportunity to meet with solutions providers who can help them take their businesses forward. It’s done in an environment that encourages new relationships, with a series of face-to-face meetings pre-arranged to match eCommerce professionals with the suppliers who fit their requirements.

Some 60+ senior professionals representing some of the biggest names in UK retail are attending, including Thomas Cook, Travis Perkins, Pizza Hut, Wickes, Hobbycraft, IKEA, River Island, Dixons Carphone Group, Fortnum & Mason, Hotel Chocolat, Origins, Accessorize, Rigby & Peller, Turnbull & Asser, Charlotte Tilbury and Karen Millen.

It’s free for retailers to attend – find out more by visiting www.etailingsummit.co.uk.


In addition, delegates will have the opportunity to attend a series of insightful seminar sessions, including:

Navigating Through Payment Complexity

This seminar will help you steer through the ever-changing challenges of payment complexities, and will focus on how retailers are turning to trusted advisors to look at rich data and transparency to transform their payment strategy. The session will be presented by Laurent Dhaeyer, Managing Director, SecureTrading


Website Design & Performance

This will provide guidelines on how to analyse and optimize your site to drive improvement, determine your KPIs, set up reporting to track your KPIs, discover where your valuable traffic comes from and evaluate your conversion rate.


How To Achieve World Class eCommerce

This session will look at why User Experience is so important; what your customers expect and what makes a mind-blowing ecommerce experience; simple steps to improve UX on your website; examples of who’s getting it right, what they’re doing and why it’s working.


It’s free to attend the eTailing Summit and lunch and all refreshments are included. To register, visit www.etailingsummit.co.uk or contact Katie Bullot on 01992 374049 or via k.bullot@forumevents.co.uk.

If you are a supplier to this sector and would like to meet with 60+ senior ecommerce professionals contact Craig Ross on 01992 666726 or email c.ross@forumevents.co.uk.