Until recently, the latest, innovative retail technology was only available to retail giants, giving them a strong advantage over independents when it came to controlling stock, managing customers and handling administrative tasks.
Today, that’s all changed. Independent retailers are now making use of retail software systems using Cloud technology. It’s fast, flexible and low-cost, and similar in features and capabilities to those systems used by the larger retailers. Features like real-time data which large retailers have always depended on to give them accurate information about customer buying decisions, financial targets and customer experience, is no longer the prerogative of the retail giants. Now it’s available to smaller, independent retailers too who can take advantage of real-time retail software that’s cost effective, quick and easy to maintain.
So what are the key areas to think about when choosing your retail software?
Choose a flexible retail solution
Every retail business is different: different size, different process and different services. So it’s important you have a system that’s completely flexible and can be adapted to meet your retail needs. As an independent retailer, you probably won’t need all the features a global enterprise retailer requires. So make sure your retail management software can be adapted to your processes to give you a streamlined service.
Understanding your technology
Whatever your solution it’s essential you have a thorough understanding of how it works so it can help you run your business effectively and efficiently. Ensure you and your staff make the most of your training so you can quickly get to grips with all the features your retail software has.
Systems to grow with you
You may be an independent retailer now but if you have aspirations to grow your retail business to several stores, you don’t want to be limited by your retail solution. Make sure your provider can adapt your retail solution to cope with the new features that you’ll need as your business grows.
Support when you need it
As an independent retailer, its good to know there’s a helping hand around if you forget how to do something or you need more training. Make sure your retail solution has this included so you’re not caught out if a problem occurs.
At Retail IT, we specialise in retail systems for fashion and speciality retailers. With many years’ experience working with clients of all sizes, we’ll use our expertise and experience to identify your retail requirements and find the ideal retail solution for you.
For more details, and to see what Retail IT can do for you, please call us on 020 8605 9768 or for those attending Pure London in August you can come and visit us on stand P90, in the Studio section.